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THE SCIENCE OF EERIE

Almost human
is the hard part.

A dip in the graph where liking turns to unease.

Three robot heads in a row on a workbench, from bare mechanical parts on the left to a smooth, pale, almost human face on the right
AI-generated image, not a photograph of a real person or place.

In 1970 the Japanese roboticist Masahiro Mori suggested that our affinity for a robot rises as it looks more human, then plunges just before it looks fully human. Half a century on, researchers still argue about why, but a large study of real robot faces found the dip.

SINCE 1970Mori's valley of eeriness

Walk the valley

Keep in mind

  • More human, more liked
  • Nearly human, less liked
  • Movement deepens the dip
  • A design rule that started as a hunch

THE SHORT ANSWER

Liking climbs,
then it falls.

The valley is a shape on a graph.
The explanation is still debated.

THE IDEA

A curve with a sudden dip

Mori plotted affinity against human likeness. The line climbs steadily, then plunges into the valley just before perfect human form.

Walk the valley

THE EXAMPLE

The hand that feels wrong

Mori's example was a prosthetic hand that looks human but feels stiff and cold to the touch: realism mixed with something not quite human.

See the numbers

THE WORD

Valley of eeriness

His 1970 title, Bukimi no Tani, is closer to valley of eeriness. The English phrase uncanny valley first appeared in a 1978 robotics book.

Read the story

WALK THE VALLEY

Where does
it sit?

Pick a kind of face to see where it falls on the curve. The bar shows how strongly people disliked faces like it in Mathur and Reichling's study of 80 real robot faces.

Valley check

Choose a face
Mostly mechanicalLiked less

Up to a point, people liked robots better when they resembled humans rather than a mess of circuitry.

Clearly a robot, a bit humanLiked more

As faces became more human-like, likability rose, which is the climb before the valley.

Almost human, small flawsStrongly disliked

When faces got too close to human, people strongly disliked them. Trust in a wagering game dipped too, though less sharply.

Indistinguishable from humanLiked again

Only faces that were nearly indistinguishable from humans escaped the valley and became likable again.

Almost human and movingStronger effect

Mori suggested that movement amplifies the effect: a moving humanoid in the valley feels worse than a still one.

Sources: Atlas of Science summary of Mathur and Reichling (Cognition, 2015); Fermat's Library notes on Mori's 1970 essay.

Based on Mathur and Reichling's experiments as summarised by the authors in Atlas of Science, and Mori's essay as described by Fermat's Library.

TWO NUMBERS WORTH KNOWING

A popular idea,
finally tested.

One figure on how far the idea spread,
one on the study that tested it.

10,000+

English-language articles and chapters using the idea

An article in The Asia-Pacific Journal notes the concept appeared in over ten thousand English-language articles and chapters in a decade, and questions its almost natural-law status.

REACH · ASIA-PACIFIC JOURNAL

80

Real humanoid robot faces people rated

The faces ran from completely mechanical to indistinguishably human. Likability ratings traced the predicted valley, and a tightly controlled set of 6 faces confirmed it.

THE TEST · MATHUR AND REICHLING

Earlier experiments had given inconsistent results, often comparing a few selected robots or digitally morphed faces. Using many real robots was meant to get around those limits.

WHAT DESIGNERS TAKE FROM IT

Four lessons
from the valley.

The valley started as a warning to robot builders. These are the practical points the sources draw out.

Blank-faced shop mannequins in plain grey coats standing in a dim display window at dusk
AI-generated image, not a photograph of a real person or place.

Step 1

Do not chase realism blindly

Mori offered the effect as a reason to avoid building robots that try to look fully human.

Step 2

Watch the mismatches

Eeriness comes from human realism combined with nonhuman features, like a lifelike hand that feels cold.

Step 3

Mind the movement

Motion makes a near-human figure feel more unsettling than the same figure standing still.

Step 4

Trust follows looks, a little

In the face study, people were less willing to trust valley robots, though expression and emotion mattered too.

LOST IN TRANSLATION

A rushed translation,
later fixed.

A smooth silicone prosthetic-style hand resting beside a real human hand on a pale table
AI-generated image, not a photograph of a real person or place.

Mori's essay appeared in a Japanese journal called Energy. The first English translation was done in about an hour in a Japanese robotics lab in 2005, for personal reference, and spread widely anyway.

Karl MacDorman, one of the translators, revised it carefully in 2012. The hardest word was shinwakan, rendered as familiarity, likableness, comfort level or affinity, which MacDorman describes as the feeling of being in the presence of another human being.

Questions

Questions on the way

What is the uncanny valley?

The idea, proposed by roboticist Masahiro Mori in 1970, that our affinity for a robot or figure rises as it looks more human, then drops sharply when it looks almost, but not quite, human.

Is the uncanny valley real?

It was controversial because experiments disagreed. A study by Mathur and Reichling using 80 real robot faces found likability ratings that matched the predicted valley, and confirmed it with a controlled set of 6 faces.

Why does it happen?

Researchers still disagree. One common idea is that near-human figures seem stuck between inanimate and animate; MacDorman describes the uncanny as the moment a sense of human connection falls apart.

Is Mori's graph literally accurate?

Many researchers say not. MacDorman sees it as a metaphor for how the eerie feeling arises when human realism is combined with nonhuman features.

Who first called it the uncanny valley?

The English phrase first appeared in Jasia Reichardt's 1978 book Robots: Fact, Fiction, and Prediction, which is why the essay is sometimes wrongly dated to 1978.

Destination

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